I'd like to say what a wonderful experience I had at Carroll Villa. I'm not sure you'll connect this but my wedding was at Mad Batter on Saturday, July 7th. It was an exciting and extremely nervous time for me.
I can't tell you how wonderful it was to work with Kay and all the staff at the Mad Batter and Carroll Villa. Kay made the experience as stress free as humanly possible. She helped me with so many of the details and whatever I asked of her so told me no problem. All of the waiting staff was perfect. They were very polite and right there when anyone needed anything.
My Dad and Step Mother reserved a room for my husband and I. The room was a delight. I'd never stayed at a Bed and Breakfast before. I can't wait now to do it again.
The room was heaven and the food bliss. I've eaten breakfast at the Mad Batter on many occasions and loved it. The wedding reception luncheon was heaven on a plate. I can't say enough wonderful things about everyone who helped make my wedding the joyful day I had hoped for when planning it in my mind.
Mark and Pam are terrific hosts. I've been telling everyone who asks what a great place to enjoy a day or a weeks vacation. It's the perfect getaway destination in Cape May. A place to stay half a block from the beach and downtown and great food and drinks.
Please make sure that everyone knows I appreciate all they did for all of my
family and guests,
Donna G.
Dear Mr. Kulkowitz and Ms. Huber,
I am writing directly to you both because your questionnaire simply does not do your Bed and Breakfast, and Restaurant justice. There is too much to say to try and confine it to your courtesy card.
Last weekend my wife and I spent a delightful two days at your facility. We arrived Friday evening in the pouring rain, but when we entered your door we felt as if we were family. I have to tell you my wife has now converted me to Cape May, and it has to be because of the hospitality, friendly manner, courtesy, and service we experienced at the Carroll Villa and Mad Batter. My wife has many fond memories of Cape May from her childhood, while I simply never knew much about the city.
I have to be more specific in my praise. From the moment we came in the door, we were greeted by a very pleasant receptionist who explained not only about your facility, but also gave us a full brochure of Cape May activities. Our room was spotlessly clean each day, coupled by the entire house staff being most pleasant. My comments would be grossly understated ifI were to overlook the incredible breakfast we had both days of our weekend. Your Victorian Breakfast and Fruit Bowl are absolutely outstanding. I felt as if we were eating the healthiest food, and it was so fresh. I also have to give you a recommendation, and that is that you should independently sell you breads because they are wonderful, and certainly are more tasty and healthy than most store brands, as well as specialty shops.
One other comment about the Mad Batter and that is to specifically compliment our waitress, "Patience" who coincidentally served us both times. She was exceptionally courteous, prompt, thorough, without being intrusive, and generally made our dining experience a very enjoyable time. She, as well as all of your dining room workers are a credit to your restaurant, and I am certain the training you provide them.
This was not the first time we came to the Carroll Villa and Mad Batter, and it will definitely not be the last. As a Vice President of a national company I would recommend your facility to anyone who wants to experience the finest in Cape May's service, hospitality, accommodations, and great food!!!!
Sincerely
John G. Holstein
Pam,
THANK YOU so much for making this [our wedding planning] so easy for us. We checked out about three restaurants this weekend and while your food is outstanding (the best of the three we tried), the personal service you give means just as much - if not more. Kathy and Alexis were so helpful on Saturday and the time you gave us Sunday after your long Saturday in DC was greatly appreciated!
I will be talking with you soon,
Wende Gannon
April 18, 2003
Dear Mark and Pam,
We want to tell you how much we enjoy the "Mad Batter" restaurant and the "Carrol Villa Bed and Breakfast. For the past 25 years we ate at your restaurant with our children, friends and grandchildren. The food is wonderful and your staff is professional, energetic and experienced.
Now in our retirement years we spend more time in Cape May and at the "Mad Batter" including occasional wine dinners and best breakfasts in town. You have raised the standard of excellence at your restaurant to new heights! The Carrol Villa is quaint and attractive. Pam's decor and objet d'art are perfect examples of the "Victorian Experience".
We sincerely hope that you and Pam continue to provide your guests with wonderful cuisine and sophisticated coziness. Cape May would not be as charming without you and the "Mad Batter" and we hope to see you both for the next 25 years.
Ellen and Tony Chioffi
June 29th 2004
We wanted to thank the chefs for being kind enough to accommodate our daughter's dairy allergy when we stayed in Cape May last week. Over four days we ate five meals at the restaurant--two breakfasts, two lunches and a dinner--and the chefs knowledgeably accommodated our dairy-free requests and provided delicious and safe meals for our daughter.
We are looking forward to dining at the Mad Batter again the next time we are in Cape May.
Sincerely,
Mark Donaghy and Nancy Lasher
Mark/Pam,
Last night's dinner for my friend Bonnie Higgins was just perfect—from the great hors d'oeuvres to dinner and dessert all with a view of the gardens. We all had a great time, a fabulous meal and a memorable evening - our server Ann and the bartender Russ (? I think that's his name) were friendly and so pleasant.
Thanks for putting this all together - and hopefully we've introduced a few people from the northern part of the county to the Mad Batter!
Barb
THE HARTFORD
June 14, 1999
Dear Mark:
Thank you! Thank you! Thank you!
My company had a tremendous time at your Inn on June 9th & l0th. Your staff provided us with excellent service from the minute we arrived at the Inn. Mark, I look forward to hosting many more business meetings at your facilities in the future.
Sincerely,
Paul Anderson
Pennsylvania Marketing Director
Dear Pam & Crew:
It is with great pleasure that I provide you with this recommendation for the Carroll Villa Hotel and Mad Batter Restaurant in Cape May, New Jersey. It absolutely makes a perfect corporate retreat facility.
ISAAC'S Restaurant & Deli enlisted the lodging and food services for our General Managers' Retreat in January 2001. Our group consisted of 45 people which included spouses. The accommodations were extremely clean and comfortable. The staff went out of their way to add the personal touches throughout our stay to make ISAAC'S feel very welcome. The food was superior and the wait staff was attentive and excellent. They were happy to work with the different culinary requests of our group as well as serving snacks the evening before the retreat officially started.
Being in charge of organizing this weekend event, I found your management staff to be very obliging and detail-oriented. Your willingness to plan and schedule meals around our work sessions, and allowing us to rearrange the meeting and dining rooms to make it conducive to discussion groups, added to the effectiveness of our retreat weekend. Providing each guest with a welcome pack for "downtime" activities was extremely helpful for those who have never been to Cape May.
We have already received approval from our executive team to enlist the services of the Carroll Villa Hotel and Mad Batter Restaurant next year. It is without hesitation that I recommend your facility to any group planning a retreat. Without a doubt, you exceeded our expectations.
Sincerely,
David J. Leaman, CPA
ISAAC'S Restaurant & Deli
Dear Mark:
I’d like to take a moment to thank you and your staff for helping our team building session a success.
I chose to bring my team off-site for this two-day team building meeting so that we would be able to work without interruption. The Mad Batter & The Carroll Villa facilities proved to be ideal for this purpose. The Terrace Room provided plenty of space for the entire team to meet, and the use of the parlor and dining rooms allowed us to break out into smaller discussion groups whenever necessary. Having the restaurant, meeting rooms and accommodations in one building enabled us to utilize our time most effectively.
The food was delicious and all special diet needs were met without exception. The rooms were spacious and very comfortable.
Most importantly, the staff did a wonderful job. Your flexibility and willingness to work with us concerning meals, special diets, and room accommodations, to name just a few, clearly showed your commitment to make our visit a success.
I commend you and your entire staff and look forward to future stays, both business and pleasure, at the Mad Batter & The Carroll Villa.
Very truly yours,
Julia A. Amo
Executive Director,
Business Operations
COVANCE,
THE DEVELOPMENT SERVICES COMPANY
September 15, 1998
Dear Mark:
On behalf of the American Dairy Association/Dairy Council Middle Atlantic, I want to thank you for contributing to the success of our recent staff retreat. As you know, our meeting in Cape May was one of the first steps in merging three organizations together into a cohesive group. Finding an environment where staff could relax and get to know one another was an important part of the process. The gracious atmosphere, including the delicious breakfasts, the sunny conference space and the overall service we received, helped us achieve our goal. Your staff is to be commended for their cheerful attitude and willingness to meet all of our needs.
In the future, please feel free to use our organization as a reference for any other groups considering The Mad Batter & Carroll Villa for their conference needs. We would be happy to share our positive experience with them.
Sincerely,
Bret H. Rigby
Chief Executive Officer
American Dairy Association / Dairy Council Middle Atlantic
PHILADELPHIA NAVAL CENTER
Dear Carroll Villa Staff:
On behalf of our Naval Surface Warfare Center Management Team in
Philadelphia, I wanted to thank you for the down home old fashioned
hospitality and wonderful arrangements made on our behalf for this weeks
visit and stay. From the rooms, to the meals, to the great staff, it all
went without one single hitch which is really unusual when dealing with an
unreuly mob like ourselves. You have sold a lot of people on a return visit
to the Carroll Villa Hotel in the future. Again, thanks so much for the
attention to detail.
Russell J. Griffith
Amphibious/Auxiliary/Command Ship Platform
Navsea Phila, Code 9125
February 12, 2005
Dear Mark:
I can' thank you enough for the wonderful luncheon and great time we had as your guests last Wednesday.
Harry is a prince and he must be proud of the fine tribute you paid him.
Thanks for all of us to you and your wife and your fine staff who served us so graciously.
Sincerely,
Gus Epple
Veterans of the Battle of the Bulge
President, South Jersey Chapter
December 9, 2005
Dear Kay,
Thank you so much for setting up our dinner meeting for the Cape May County Municipal Clerk's Association. We had a wonderful dinner, and everyone enjoyed the hors d' oeuvres. The restaurant was so warm and cozy.
Your staff was very efficient and gracious and everything was served in a
timely manner. Many of our members commented they would be back in the Spring.
Thank you again for setting this dinner meeting up for our group, it was very
much appreciated.
Yours truly,
Jean Davis
City Clerk's office
City of Cape May
Carroll Villa Bed & Breakfast and the Mad Batter Restaurant
19 Jackson Street - Cape May, NJ 08204 | Hotel 1-877-275-8452 / Restaurant
609-884-5970
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